📋 Resume

👁️ Profile

At the heart of it I am a genuine, engaging and capable human with a bent for software, data and technology. As a seasoned Agile practitioner, software product owner, and team leader, I promote efficient and productive work cultures through intentionality, empowerment, accountability and a clear, actionable strategy.

Myers Briggs – INFJ

🎓 Education

Masters of Science – Northeastern University
Applied Quantitative Methods and Social Analysis

Bachelors of Science
Business Administration

PMI Agile Practitioner (PMI-ACP)
Project Management Institute

Certified Scrum Product Owner (CSPO)
Scrum Alliance

Agile Coaching Certification (ICP-ACC)
ICAgile

Agile Team Facilitation Certification (ICP-ATF)
ICAgile

🖥️ Dev

• Python, pytorch
• R
• SQL, mySQL
• PowerBI, DAX
• HTML
• CSS
• SASS
• LESS
• JavaScript
• Ember
• React
• Git

💪🏽 Skills

• Professional
  
  Agile/SCRUM/Kanban/LeSS/SAFe
  Data Analytics
  Data Visualization
  Data Modeling
  Product Owner
  Project Management
  UI Design and Development
  Creative Direction
  Client Communication
  Software Team Management
  Operations
  Executive Presentation
  Marketing
  
  

👔 Experience

◻️ Senior Agile Project Manager, Work Process Steward
Pacific Northwest National Laboratory /  Richland, WA  / 2020-Present

• Manage multi-million dollar projects affecting 5000+ staff
• Lead Agile coaching, transformation and improvement efforts for internal teams
• Act as Product Owner for complex and high risk applications
• Manage multi-product backlogs for scrum teams
• Facilitate, promote and develop agile and business transformation workshops across organization

◻️ Head of Operations
Managed Squared, Inc. (subsidiary of One Legal) /  Richland, WA  / 2019-2020

• Own the product development process from concept & planning to development, launch and post launch iterating. 
• Led a geographically distributed software team in JavaScript/Rails
  agile development.
• Manage the roadmap: Oversee user research and market assessment, prioritize work and set business expectations.
• Create product stories and feature requirements for the development of legal practice management features including financial, analytics, workflows, payment processing, billing and third-party integrations.
• Right hand person to CEO to define company strategy, key business metrics, and manage budgetary objectives.
• Regularly present to Board of Directors and collaborate with parent company leaders to accelerate progress. 

◻️ VP of Software
Wildland Labs /  Richland, WA  /  2014-2019

• Developed consumer facing and B2B software solutions for clients with revenues of $1 – 30M.
• Owned billable project portfolio of +$2.2M, often managing 7-10 consecutive software development projects simultaneously.
• Interviewed users and potential users for feature research, technological efficiency improvement opportunities and to inform roadmap decisions. 
• Managed team of 22 employees through a highly detailed agile development process with a focus on web apps built with Rails, Ember, React, Node, SQL, .Net
• Contributed to strategic planning for several client companies.   
• Led the strategic acquisition of a high growth marketing company.

◻️ Creative Director
Elevate /  Richland, WA  /  2013-2014

• Sole project manager for 15 simultaneous projects while achieving exemplary customer retention ratio.
• Conduct customer facing research and user testing with an emphasis on strong user interface development.
• Managed creative staff (ranging from 2-4 employees/interns): Responsible for creative team development, scheduling, training, education, hiring, and performance reviews.
• Skilled client communicator with a reputation for being a client advocate while maintaining project integrity.

◻️ Creative Director
STR Studios /  Kennewick, WA  /  2011-2013

• Managed up to 20 large scale brand development projects simultaneously for
  local and national clients.
• Responsible for full life-cycle project management and delivery of projects, including customer relationship management, requirements definition, design, budgeting, and delivery.
• Developed Integrated Marketing plans with a focus on stylistic voice and
  “curb appeal”.
• Implemented brand strategy presentations, including rebranding, creative consulting, design assets development, brand identity, and value messaging.
• Designed print, digital and web assets based on brand ethos.

◻️ Freelancer
Ty Mulholland /  Portland, OR – Kennewick, WA  /  2005-2011

• Freelance work with small businesses, typically with annual revenue of $500,000 – $4 million.
• Developed print marketing materials, websites and illustrative design for
  small businesses.
• Worked as a creative consultant with small business owners to develop brand strategy and brand identity.
• Managed entirety of business operations including sales, marketing, customer relations, project management, project delivery, and billing.