πŸ“‹ Resume

πŸ‘οΈ Profile

At the heart of it I am a genuine, engaging and capable human with a bent for software, design and technology. As a seasoned software product owner, creative director and team leader,
I promote efficient and productive work cultures through intentionality, empowerment, accountability and a clear, actionable strategy.  

Myers Briggs – INFJ


πŸŽ“ Education

Bachelors of Science
Business Administration
2011


πŸ–₯️ Dev

  • HTML
  • CSS
  • SASS
  • LESS
  • JavaScript
  • Ember
  • React
  • Git

πŸ’ͺ🏽 Skills

  • Professional

    Product Owner
    Project Management
    UI Design and Development
    Creative Direction
    Client Communication
    Software Team Management
    Operations
    Agile/SCRUM
    Executive Presentation
    Marketing
    Data Analytics
  • Technical

    Office/Project
    Github, JIRA
    API Integrations
    Adobe/Sketch
    Invision
    Stripe
    Fintech/Payment Processing

πŸ‘” Experience

◻️ Head of Operations
Managed Squared, Inc. (subsidiary of One Legal) /  Richland, WA  / 2019-Present

  • Own the product development process from concept & planning to development, launch and post launch iterating.Β 
  • Led a geographically distributed software team in JavaScript/Rails
    agile development.
  • Manage the roadmap: Oversee user research and market assessment, prioritize work and set business expectations.
  • Create product stories and feature requirements for the development of legal practice management features including financial, analytics, workflows, payment processing, billing and third-party integrations.
  • Right hand person to CEO to define company strategy, key business metrics, and manage budgetary objectives.
  • Regularly present to Board of Directors and collaborate with parent company leaders to accelerate progress.Β 

◻️ CEO
Wildland Labs /  Richland, WA  /  2014-2019

  • Developed consumer facing and B2B software solutions for clients with revenues of $1 – 30M.
  • Owned billable project portfolio of +$2.2M, often managing 7-10 consecutive software development projects simultaneously.
  • Interviewed users and potential users for feature research, technological efficiency improvement opportunities and to inform roadmap decisions. 
  • Managed team of 22 employees through a highly detailed agile development process with a focus on web apps built with Rails, Ember, React, Node, SQL, .Net
  • Contributed to strategic planning for several client companies.   
  • Led the strategic acquisition of a high growth marketing company.

◻️ Creative Director
Elevate /  Richland, WA  /  2013-2014

  • Sole project manager for 15 simultaneous projects while achieving exemplary customer retention ratio.
  • Conduct customer facing research and user testing with an emphasis on strong user interface development.
  • Managed creative staff (ranging from 2-4 employees/interns): Responsible for creative team development, scheduling, training, education, hiring, and performance reviews.
  • Skilled client communicator with a reputation for being a client advocate while maintaining project integrity.

◻️ Creative Director
STR Studios /  Kennewick, WA  /  2011-2013

  • Managed up to 20 large scale brand development projects simultaneously for
    local and national clients.
  • Responsible for full life-cycle project management and delivery of projects, including customer relationship management, requirements definition, design, budgeting, and delivery.
  • Developed Integrated Marketing plans with a focus on stylistic voice and
    β€œcurb appeal”.
  • Implemented brand strategy presentations, including rebranding, creative consulting, design assets development, brand identity, and value messaging.
  • Designed print, digital and web assets based on brand ethos.

◻️ Freelancer
Ty Mulholland /  Portland, OR – Kennewick, WA  /  2005-2011

  • Freelance work with small businesses, typically with annual revenue of $500,000 – $4 million.
  • Developed print marketing materials, websites and illustrative design for
    small businesses.
  • Worked as a creative consultant with small business owners to develop brand strategy and brand identity.
  • Managed entirety of business operations including sales, marketing, customer relations, project management, project delivery, and billing.
πŸ’€ Humaning since 1984
πŸ‘– Style by the folks at Terminal